Privacy Policy
The website retruko.com is owned by Giacomo Ibanez, who is the data controller for your personal data.
This Privacy Policy explains how we process the information collected on retruko.com and the reasons we need to collect certain personal data about you. We recommend that you read this policy carefully before using the website.
We are committed to protecting the confidentiality and security of your personal data.
Personal information we collect
When you visit retruko.com we automatically collect certain information about your device, including information about your web browser, IP address, time zone and cookies installed on your device. Additionally, as you browse the site we collect information about the web pages or products you view, which websites or search terms referred you to retruko.com, and how you interact with our site. We refer to this automatically collected information as “Device Data”.
We may also collect personal data that you provide directly when registering or using site forms, such as first and last name, address, email, phone number or payment information, in order to manage the requested service.
Why do we process your data?
The security of your data is our top priority. We process only the minimum data necessary to maintain and improve the operation of the website. The automatically collected data is used to detect potential abuse and to obtain statistical information about site usage, without personally identifying individual users.
You can visit the site without disclosing your identity. However, some site features, such as subscribing to our newsletter or contacting us, require you to provide certain personal data. If you choose not to provide such data, you may not be able to access those features. If you are unsure which information is mandatory, contact us at hello@retruko.com.
Consent to communications
By providing us with your personal data via the appropriate form you explicitly agree to receive communications from retruko.com by email, SMS, WhatsApp or other electronic communication channels. These communications may include commercial information, offers, updates and other news related to our services. You may withdraw this consent at any time by emailing hello@retruko.com or by following the instructions included in each communication.
Your rights
If you are a resident of the European Union, you have the following rights regarding your personal data:
Right to be informed about the use of your data.
Right of access to your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten).
Right to restriction of processing.
Right to data portability of the personal data you have provided us.
Right to object to the processing of your personal data.
Rights relating to automated decision-making and profiling.
If you wish to exercise any of these rights, please contact us using the details provided below.
Additionally, we note that we may process your personal information to fulfill contracts with you (for example, when placing an order on retruko.com) or to pursue our legitimate business interests described above. Your personal data may be transferred outside Europe, including to countries such as Canada and the United States.
Links to other websites
Our site may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of those external sites when you visit them.
Information security
We protect the information you provide to us on secure servers, safeguarded against unauthorized access, misuse or disclosure. We maintain appropriate administrative, technical and physical measures to protect personal data. However, no transmission of data over the Internet or wireless networks can be guaranteed to be completely secure.
Legal disclosures
We may disclose the information we collect if required or permitted by law, for example to respond to a subpoena, to protect our rights, to ensure your safety or that of others, to investigate fraud, or to comply with governmental requests.
Contact information
If you would like more information about this Privacy Policy, to exercise your rights, or to clarify any aspect related to your personal data, please write to us at: hello@retruko.com.